Shipping policy

 

Shipping Policy

Welcome to Adorned N Mercy! We're thrilled to have you as our customer. Please take a moment to review our Shipping Policy, which outlines important details about the shipping and delivery of your orders. As we are partnered with Printful, some aspects of our shipping process are managed by them to ensure the highest quality and efficiency.

1. Processing Time:

a. Order Fulfillment: Once you place an order, it typically takes 2-7 business days to prepare your items for shipping. Some products may have longer processing times due to customization, special requests, or high demand.

b. Shipping Times: After processing, your order is shipped to its destination. Shipping times will vary based on the shipping method you choose at checkout.

2. Shipping Methods:

We offer multiple shipping options, including standard and expedited shipping. The available methods and costs will be presented to you during the checkout process. Please select the option that best suits your needs and time frame.

3. Shipping Locations:

We offer shipping to various destinations, including domestic and international locations. Make sure to select the appropriate destination during checkout to receive accurate shipping options and pricing.

4. Tracking Information:

Upon shipment, you will receive a shipping confirmation email with tracking information. You can use this information to monitor the progress of your order as it makes its way to you.

5. Shipping Costs:

a. Domestic Shipping: Shipping costs for orders within the United States are calculated based on the shipping method selected and the weight/size of your items.

b. International Shipping: For orders outside the United States, shipping costs are calculated similarly, taking into account the shipping method and the destination.

6. Customs and Duties:

For international orders, please note that customs and import duties may apply. These fees are the responsibility of the recipient and may vary depending on the destination country's regulations. We recommend checking with your local customs office for more information on potential fees.

7. Multiple Shipments:

In some cases, your order may be split into multiple shipments due to items being fulfilled by different providers, such as Printful. You will receive separate tracking information for each shipment if this occurs.

8. Shipping Address:

Please ensure that the shipping address you provide is accurate and complete. We cannot be held responsible for items shipped to an incorrect address provided by the customer.

9. Delays:

While we do our best to provide accurate delivery estimates, please understand that shipping delays may occur due to factors beyond our control, such as weather, customs, and shipping carrier issues. We appreciate your patience in such situations.

10. Contact Us:

If you have any questions or need assistance with your order's shipping, please don't hesitate to reach out to our customer support team at contact@adornednmercy.com. Please ensure to include your order number(s) and a short description of the reason for reaching out in the subject line. We will do our best to reach back out as soon as possible. We appreciate your patience.

Thank you for choosing Adorned N Mercy for your apparel needs. We are committed to providing you with the best shopping experience, including reliable and efficient shipping services. Your satisfaction is our priority.